KNH rolls out strategy to decongest facility

By KBC Reporters

The strategy launched last week is set to devolve healthcare services to the Counties

Kenyatta National hospital has rolled out a referral strategy that will help decongest the institution as well as improve service delivery to the general public.

The success of the referral strategy however relies heavily on the proper equipping of the County Hospitals.

The strategy launched last week is as such set to devolve healthcare services to the Counties.

Congestion of patients has been a major hurdle for the major referral Institution in its bid to offer efficient service delivery.

The Hospitals’ Chief Executive Officer Lily Tare said they receive an average of 500 patients daily.

She said between 30 and 40 of these cases are referred from County hospitals an issue that she said is outstretching the hospital’s facilities.

The hospital is also initiating an E-medicine programme that will help in offering specialized advice to Doctors in the Counties on how to handle patients that could otherwise be referred to Nairobi.

Tare called on County hospitals to cooperate with Kenyatta national hospital to make the new efforts a success.


Meanwhile, at least 350 health facilities across Kenya have begun offering better, quality, health care services following an upgrade under an internationally recognized quality improvement program implemented by PharmAccess in partnership with PSI Kenya.

The program dubbed SafeCare is being implemented in Kenya, Tanzania, Nigeria and Ghana with financing from USAID, the Dutch government and the Gates Foundation. Speaking to reporters, Head of Quality Assurance at the Ministry of Health Francis Muma noted that access to quality health care services is a basic right that Kenyans should demand and commended the partnership.

He said SafeCare has partnered with NHIF to introduce quality standards in all facilities enrolled under the NHIF insurance program.

The program helps clinics to offer quality primary and secondary healthcare services to communities in both rural and urban areas targeting especially the poor and vulnerable.

The Director of the SafeCare program Nicole Spieker said the program creates a step-wise improvement path in areas such as infrastructure, services, hygiene, human resources and medicine.