The Communications Authority (CA) is warning that calls for boycott of Safaricom services and products could jeopardize gains made in the telecommunication sector.
CA Director General Francis Wangusi says consumers are at liberty to choose their preferences in a liberalized ICT market and calls for the National Super Alliance (NASA) to address their concerns with relevant authorities.
The call by the opposition to boycott products of three major firms in their respective sectors, Safaricom, Brookside and Bidco has been met with criticism from various stakeholders who have discredited the move.
Even though various groups have weighed in on the matter terming the boycott as ill advised, Safaricom has remained mum.
CA now warns against the boycott of its main major licensee saying the attack could derail confidence and gains ICT has had in socio-economic development.
Wangusi says in a statement, “we encourage ICT consumers to exercise their freedom of choice of services and service providers and create an enabling environment for further investment in the sector to spur the growth of our economy.”
2016/2017 fourth quarter statistics indicate that data and internet alone attracted investments totalling KES 3.7 billion, while mobile money had transactions totalling KES 1.081 trillion.
CA also puts the number of informal jobs created at more than two million.
This year the sector contribution to the economy rose to stand at 6.1%. Meanwhile, a group of youth from western Kenya has also lamented over the boycott saying they risk losing jobs.
The group has since written to NASA leadership protesting the move.