Digitizing govt services to help curb crime, seal revenue seapages

Christine Muchira
2 Min Read

Digitizing government services will help curb crime as well as seal revenue seapages the Immigration and Citizens Services Principal Secretary Prof. Julius Bitok has affirmed.

Bitok confirmed that plans are an advanced stage to roll out the Unique Personal Identifier (UPI), which will be given to newborns as a distinct lifetime registration by mid next month.

Speaking Monday morning during the launch of Digital Memorandum of Understanding (MOU) between the Immigration and Citizens Services ministry, the Interior ministry as well as United Nations Development Programme (UNDP), Bitok noted that Kenyans will be able to easily access close to 5,000 State services already onboarded online.

”By embracing collective action, we will drive an inclusive future where every Kenyan benefits. We are grateful to UNDP and key stakeholders, for joining us in this process. Together, we will make Kenya’s Digital Identity A Game-Changer,” remarked PS Bitok.

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To diversify revenue streams and minimise crime linked to identity-theft, the PS added that the government will consolidate and digitalize existing registration databases under its custody and promote pay-to-access use by telecommunication firms and other businesses that rely on Know-Your-Customer (KYC) profiles.

”The digital identity system will provide Kenyans with a secure and reliable way to verify their identity for a variety of purposes, including accessing gov’t services, opening bank accounts, and traveling. It will also help to reduce fraud and corruption, and improve efficiency.” Says PS Bitok.
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Christine Muchira is a journalist and storyteller with a passion for data-driven reporting and impactful human-interest narratives. I hold a postgraduate degree in International Studies and an undergraduate degree in Journalism and Media Studies both from the University of Nairobi, bringing a strong global perspective to her work while remaining deeply rooted in local community stories.