Jambojet scoops reliability award

Written By: Margaret Kalekye
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For the second year in a row, regional low-cost carrier Jambojet has been awarded the 2019 Dash 8-400 Africa and Middle East Reliability Award.

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The awards recognise operators of Dash 8 Series turboprops who achieve the highest rates of dispatch reliability. This is the percentage of flights that depart within a specified time of the scheduled departure time.

Airlines global standard uses a 15-minute margin between actual and scheduled departure time for a flight to be considered as having departed on time.

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Jambojet acting Managing Director Karanja Ndegwa said, “winning this award shows our competitiveness and commitment to giving the best customer experience. We assure our customers that once we resume operations after the current restrictions on movement are lifted, we are prepared to offer even better services in the new normal.”

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The airline is among five other airlines from Europe, North America, Asia Pacific and Oceania to win the accolade, specifically on its fleet of the DASH 8-400 Aircraft Program.

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While announcing this year’s recipients of the award, De Havilland Canada’s Chief Operating Officer, Todd Young said, “we heartily congratulate our eight award recipients, whose high rates of dispatch reliability exemplify the very best of our collaborations.”

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Last year, Jambojet was among 13 airlines from around the world to be recognised for its outstanding performance, and also the first airline in Africa to ever be showcased at an International Airshow, when it was showcased at the 2019 Dubai Airshow.

The airline was also ranked as top airline in Africa with the youngest fleet in a report by global aviation intelligence provider ch-aviation.

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