NTSA improves self-service mobile APP to enhance service delivery

The National Transport and Safety Authority has re-launched the NTSA self-service mobile application to enhance access to information.

In a statement, NTSA says the move will offer an elevated experience to members of the public when verifying the validity of licences.

“The free App which is currently available on Google Playstore is fast, simple to navigate and designed to provide real time information to clients,” NTSA said.

The Authority further says the launch of the innovation has seen an expansion of the NTSA’s App capabilities from supporting the public transport sector to accommodating verification of Boda Boda licences and driving school instructor’s licences.

’The roll out comes at a time when the Authority has re-engineered its operational processes, revamped the Transport Integrated Management System (TIMS), synchronized all services and provided access through the Authority’s website to provide quality serve to the public,” NTSA said.

To verify the name of a matatu sacco or company, Kenyans will use the information provided on the body of the vehicle and the App will generate the name as provided in the system.

On the other hand, to verify motor vehicle inspection status, enforcement officers will use the registration number of the said vehicle to find out whether it has been presented for inspection as required by law.

To verify the road service license enforcement officers will use the registration number of the vehicle while to check the validity of a driving licence they will use the Identity Number of the driver.

NTSA has urged drivers whose particulars are incomplete to contact the Authority while Boda Boda operators are supposed to visit Huduma centers where they registered to provide additional information.



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