Birth certificates can now be downloaded and printed online, marking a major milestone in improving access to essential government services and reducing the time required to obtain vital documents.
The development was highlighted on Monday during a strategic consultative meeting chaired by Interior and National Administration Cabinet Secretary Kipchumba Murkomen with the leadership of the State Department for Immigration and Citizen Services, led by Principal Secretary Dr Belio Kipsang together with Heads of Directorates, at Nyayo House, Nairobi.
“In response to issues raised during the Jukwaa la Usalama engagements, Kenyans can now download and print birth certificates online, a significant step towards improving accessibility and reducing the time required to obtain essential documents”, the CS said.
The meeting reviewed key achievements within the department, including the continued decentralisation of passport issuance services. Plans are underway to expand physical passport application and collection centres to Kilifi County to bring services closer to citizens.

They also commended progress in strengthening e-Citizen services, which have streamlined access to government services through digital platforms and enhanced efficiency in service delivery.
In addition, the department is implementing measures to strengthen consular services to better support Kenyans living and working abroad.
Photos by MINA Media
